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Return to shopReturn Policy
At Fashionbrandsvg, your confidence and comfort matter to us. Every order should feel right from the moment it arrives, and if it doesn’t, we make sure the return process remains simple, transparent, and free of frustration. The information below is designed to help you understand exactly how returns work and what you can expect along the way.
Return Window
| Condition | Details |
|---|---|
| Return period | 30 days from the date the carrier marks your package as delivered |
| Return eligibility | Item must be shipped back (postmarked) within those 30 days |
| After 30 days | Returns and refunds may no longer be accepted |
This timeframe gives you plenty of flexibility to inspect your purchase and decide whether it meets your expectations.
Item Eligibility Requirements
| Requirement | Description |
|---|---|
| Condition | Must be completely unused, unworn, unwashed, undamaged, and unaltered |
| Packaging | Original packaging should remain intact, including bags, boxes, or protective materials |
| Tags & labels | Must remain attached exactly as received |
| Proof of purchase | Required (order confirmation email, receipt, or packing slip) |
| If requirements are not met | The return may be denied or may qualify only for a partial refund |
Our Responsibility
If an issue occurs because of Fashionbrandsvg, we take full accountability and correct it right away.
| Scenario We Cover | Examples | Cost Responsibility |
|---|---|---|
| Manufacturing defects | Misprints, stains, discoloration, stitching or fabric flaws | Fashionbrandsvg |
| Incorrect product | Wrong size, wrong color, wrong style, or incorrect graphic | Fashionbrandsvg |
| Printing mistakes | Misaligned design, wrong text, incorrect layout or artwork errors | Fashionbrandsvg |
If you encounter any of these issues, email us at support@fashionbrandsvg.com with your order number and clear photos. Our support team will handle everything from there.
Non-Returnable Situations
| Not Eligible for Return | Explanation |
|---|---|
| Incorrect custom details | Wrong size, color, or text entered by the customer during purchase |
| Change of mind | Personal preference after receiving the item |
| Minor color variations | Slight differences between screen display and real-life colors |
Because many Fashionbrandsvg items are customized, we encourage double-checking all details before placing your order.
How to Start a Return
| Step | What You Need to Do |
|---|---|
| 1 | Email support@fashionbrandsvg.com with your order number and a brief explanation |
| 2 | Our team will send you the correct return address and detailed instructions |
| 3 | Pack the item securely and ship it using a trackable courier service |
| 4 | Return shipping fees are your responsibility unless the issue is our fault |
| 5 | Original shipping costs are non-refundable |
After We Receive Your Return
| Process | Time Frame |
|---|---|
| Quality Control Review | 3–5 business days |
| Refund Method | Returned to your original payment method |
| Bank/Payment processing time | 5–10 business days, depending on your provider |
If you ever have questions or need assistance at any point, our support team is available Monday to Saturday, 8:00 AM – 7:00 PM (EST) at support@fashionbrandsvg.com.
Thank you for choosing Fashionbrandsvg, operated by FASHIONBRANDSVQ LLC, located at 3582 S 3425 W, West Valley City, UT 84119, United States. Your trust means everything to us, and we’re committed to making your entire experience—from purchase to returns—smooth, respectful, and dependable.